Reservations Pro handles inbound booking demand end to end — rooms, tables, spa, cabanas, and events. It checks availability, confirms in your systems, offers the upgrade at the right moment, and captures the group inquiries your team can close.
When the reservations line is busy, the guest calls the next property down the street.
Upgrades, champagne, spa add-ons — offered inconsistently, or not at all, when the team is rushed.
Event and group inquiries sit in voicemail or an inbox until the moment has passed.
The full reservation lifecycle handled on the call or chat — confirmation sent instantly.
Opera, Maestro, Agilysys, OpenTable, Resy, SevenRooms, Book4Time — reads and writes.
Suggests upgrades and add-ons in context — the right offer at the moment of booking.
Qualifies group and event inquiries and hands your sales team a complete lead.
Secure deposit and payment collection via Stripe.
Booking confirmations by text, email, or WhatsApp — the guest’s choice.
Runs on: Voice · Web & in-app chat · SMS & WhatsApp — and reported in Command Center.
Proactive, two-way outreach before, during, and after the visit — confirmations, pre-arrival, no-show recovery, waitlists, reviews, and event follow-up.
The intelligence layer across every product — ROI reporting, outcomes, intent, sentiment, and revenue influenced, by property or portfolio. Included with every plan.
Fully managed. Custom-built for your property. 99.7% uptime.